Digital Transformation


Most North American companies do not leverage digital platforms for optimizing their aftermarkets. In today’s world, digital platforms have become an integral part of businesses, helping them optimize their operations, increase efficiency, and ultimately, drive revenue. However, when it comes to aftermarket optimization, North American companies seem to be lagging behind. According to recent research, only 30% of North American...

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The company, a leading manufacturer in the Aftermarket field, was striving to keep up with the competition due to certain outdated systems and processes. They had a complex Aftermarket division that included a vast range of products and services, but the division was not generating potential revenue, and the management had challenges to track their profitability. The Aftermarket division was also facing issues such as inventory...

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I am searching for another client and project, and after 5 projects its time to reflect on my past theories and how they were executed. Digital Transformation projects can be thrilling, frustrating yet very gratifying when Go Live happens and the client has new tools available. These include cloud, web-based, real time information, deep analytics, mobile potential, easier social platforms and much more. With IT advancing at a dizzying...

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 The Pandemic is a humanity issue first and foremost. It will have devastating consequences on businesses, but when a deadly virus infects and kills millions of humans, it is a humanity issue. And it needs to be addressed on a global scale, and vital solutions have to be shared. I had a friend who could not say goodbye to his dying father in the hospital, because of Coronavirus. He said it was the most painful experience of his...

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The virus is a staggering challenge for all of humanity. The virus does not recognize borders, companies, politics, skin color or time zones. It is not a government or corporation that will fix this. This is a humanitarian crisis. We need humans to work together now.  The virus works 24/7 and will not stop before a vaccine is developed. Plenty of countries completely missed on how to stop almost 350,000 deaths and over 5 million...

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Last year I remotely managed five Digital Transformation projects at the same time. Most were Global and I facilitated five Steering Committees as well. Even if I was in the office, I still managed all the projects remotely. With a decent Wi-Fi connection and a quiet place, I could have done this on a beach! Of course, this has all changed now. The one exception was running business process mapping workshops. I prefer to do that in...

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