Posts Tagged "best practises"

“Move a thousand people forward a foot at a time, rather than moving one person forward by a thousand feet” In 2007, when JetBlue left hundreds of passengers stranded on nine planes for over ten hours during an ice storm, they knew they had to make colossal business changes. They made those changes by taking a day to map out their bad weather operations on Post-It notes, identifying one thousand pain points. That’s right… One...

Gartner votes Apple as the top supply chain for 2013. Steve Jobs and Tim Cook both oversaw Apples Supply Chain. “When Cook took over the supply chain, he cut the number of component suppliers from 100 to 24, in a move to force the companies to compete for Apple’s business. Cook then shut down 10 of the 19 company warehouses to limit overstocking, and by September 1998 inventory was down from a month to only six days” Your...

If you want to stand out, don’t be different. Be outstanding. – Meredith West In my last article I wrote about tough lessons learned while attaining World Class S&OP (Sales and Operations) certification. The most comments I received pertained to “It’s the people and their decisions that will make a project hell” It’s beneficial if you go back and read the article before going on. How DO we take a politically saturated, finger...

I spoke at two major Logistics and Supply Chain Conferences about a major business transformation project I was involved in. It’s time to take a hard look at the successes, challenges and failures. The object of the project was to reach a World Class level for Sales and Operations in the company through the Oliver Wight method. According to Wikipedia S&OP planning was developed by Oliver Wight in the 1980’s. So they know their...

My friends Keith and Sean from the company REVEAL recently shared an excellent meal with me in old Montreal. Keith and I were both featured speakers at the Logistics and Supply Chain Management conferences in sunny Orlando (2012) and Fabulous Las Vegas (2013). My speaking engagements were centered on Sales and Operations transformation as well as Supply Chain Optimization.  We also both share the same insights on business fundamentals...