Most companies are weak when it comes to improving business processes. The basics to improving a business process are:
- Perform a ROI (Return on Investment) analysis
- Executive approval
- Scope definition
- A solid demo
- Define KPIS’s (key performance indicators) and measure
- Define Process flow with Visio
- Identify bottlenecks/improvements in the Process
- Define reporting requirements in the process
- Blueprint
- Test
- Go Live Support
- Project celebration and lessons learned.