In the intricate world of Project Management, where complexity often breeds chaos, Solution Architecture stands as a beacon of clarity and efficiency. I’ve decided to distill the wealth of knowledge I’ve accumulated from facilitating Solution Architect workshops into a comprehensive training package. This, I believe, is the linchpin of Project Management and an indispensable skill for modern businesses.
Many projects falter at the outset, ensnared in a web of endless emails from a handful of “experts” who fail to converge on a real solution. This is where Solution Architecture, rooted in Business Process mapping workshops with Subject Matter Experts (SMEs) and executives, truly shines. There is no AI that can replicate the nuance and depth of this human-centric process.
In these workshops, simplicity is key. Armed with a large roll of paper affixed to a wall, Post-it notes, sharpies, blue sticky stuff, and Scotch tape, we embark on a journey of discovery. As a group, we first define the workstreams by departments, then meticulously map out the entire process from start to finish. Tasks, decision points, reports, forms, IT systems, and integration points are all identified and illustrated, usually with everyone huddled around the evolving map.
There’s an unparalleled magic in making eye contact, debating critical decisions, and crafting a map that reflects collective insights. This is where collaborative thinking thrives, unlike the isolated decision-making of a select few.
This process is irreplaceable by AI. It’s an inherently human endeavor, with simple tools like Post-its serving as our medium. We gather around the map, fostering a sense of camaraderie and shared purpose. I insist on proactive participation—everyone armed with Post-its and sharpies, actively contributing to the collective vision.
Watching process maps come to life is a sight to behold. The transformation in people’s expressions, as a group of 20-30 individuals reaches a consensus on future processes, including digital transformation elements, is nothing short of remarkable. Any initial boredom or conflict dissolves, replaced by a shared vision of the future and collaborative energy.
Solution Architecture, when done right, is a beautiful thing. And I’m here to show you how it’s done. By Terry Vermeylen, seasoned Solution Architect, IT Project Manager, and champion of human-centric design in the digital age